BENSON EZEM: My workers extension of my household

BENSON Nnamdi Ezem, renowned architect and businessman is Chairman/Chief Executive Officer of Cosmo Foundation Group, a conglomerate with fascination in serious estate, construction, consultancy, manufacturing, inns and leisure. In this interview with IBRAHIM APEKHADE YUSUF, he shares beneficial nuggets about surviving in the workplace and daily life in typical. Excerpts:

 

WHEN does your regular working day begin?

Effectively, I commence my day by 5am. I use one particular hour for my really time. I materialize to be a Pastor and a Reverend. I use the very first a person hour to pray to God to get keep of my each day activities. Thereafter, I begin to answer or make phone calls to my professionals that I have to have to chat to so as not to hold off or disrupt their individual do the job routine since they have to commence by 8am.

What’s your management design and style?

My administration type cuts throughout. I have distinct management types for diverse activities. You see, there are distinctive organisations in the Team. And in each and every organisation, I try to use a design that will charm to them and make me get the highest amount of efficiency from them. Like when it comes to the consultancy arm simply because I consult with I use consultative management fashion. I search for the feeling of the team and consult their viewpoints mainly because in that setting, you are dealing with industry experts that are like by yourself. When I question them to contribute their tips more than some conclusions that would be created, in particular when it comes to project they all add their ideas from their various point of view, instruction and working experience. But at the stop of the working day, the final decision falls on me to adhere to or to consider the suggestions that would give us most productiveness and make us achieve our established aims and benchmarks. Mainly because just one detail is that in our organisation, typical and good quality shipping is 1 location that we pay incredibly essential notice to. The other way is that often, I could have to use collaborative management style, the place I request them to come up with some of their tips in acquiring our established plans. So it encourages open up conversation concerning the prime degree managers down to the least staff. And that type of give them a resource of belonging and it presents an natural environment that potential customers to effective workers since when they know they are aspect of the conclusion-building procedure,  they want to see it by and it encourages them to get the job done really hard, to be a remedy service provider and be successful in the assignments they have been specified. What I do as a leader of the group is to allow them have the big photo and they come up with options and you will usually see them accomplishing every thing in just their powers to make items do the job because they are aspect of the selection-making system. For me, the base line is productiveness. What I attempt not to do is to be authoritative in my management fashion by behaving like the boss about only just giving recommendations and tell people today to operate with it whether they like it or not. In my organisation, 1 factor that is foremost and important to me is welfare. As soon as people today are not perfectly-remunerated or very well-compensated, you really don’t get the very best from them. If you see a guy that is hungry and owes residence rent, do you be expecting optimum effectiveness from that gentleman? No, it’s not achievable! So I check out as much as doable to be like a father for the reason that I deal with the staff of my company like a family members. Like each individual early morning when we occur to do the job, we get the to start with 15 minutes in all the branches to pray we dedicate the business, the supervisors to God. Brain you, this organisation is peopled by people today of distinctive spiritual leanings, we really do not discriminate at all. But everyone is expected to pray. This kind of cordial relationship brings the employees together to get the job done as a crew. Like they say, ‘a family that prays together stays with each other!’ With that we realize a great deal and I can tell you that the team are pleased. Most of them never rely on their salaries as they get a great deal of incentives from the organisation for their hard operate. And this factor retains the organization going because you see folks making an attempt to be excellent at what they do so as to take pleasure in the incentives that appear with getting economical and effective.

What is your management philosophy?

In the business, nearly anything we do we try out to be result-oriented by making certain that the workers are ready to insert benefit to the enterprise and we assure that they incorporate benefit to on their own too. As a rule, you can not perform with Cosmo Base Group without the need of bettering oneself.

So that means the turnover rate would be very low if what you have claimed is anything at all to go by?

Permit me tell you a solution, our organisation is just scarcely 30 a long time in addition, but do you know that there are men and women who started with us that are however with us? We have experienced folks who required to commit just two a long time but finished up expending above 20 a long time. Some of the employees who came and weren’t married got married though in this organisation and their children are graduates currently from this organisation. This is all because of to the appreciate that we present to them (employees). Right here, we go further than the manager or master-servant marriage. We try to empower our staff members to accomplish established plans by collective accountability and trouble-solving initiatives. So after they know that if I’m in this group, I’ll be recognised mainly because I’m a issue-solver, they key into it. Which is the spirit that the morning service ignites in them since in some cases I get out time to exult them and tell them, ‘look, you can be greater than you arrived in below. You can reach excellent points, and you can even have a business more substantial than what we have right here.’

Do you delegate duty or micromanage people?

In the organisation I operate, we have a resort arm, a consultancy organization, development market and what have you. You are not able to operate these corporations singlehandedly with out any aid. If you check out it, you will just fall down and die. I delegate a lot as very well as set plans. We have unique personnel that potential customers the staff and we are in a position to take care of a great deal of points simply because of the team get the job done. There was a time we were managing unique assignments across all our branches at the exact same time including Osun, Akwa Ibom, Owerri, Gombe. We all experienced to blend forces. As a chief who has to delegate, you ought to also be completely ready to give yourself and time at any level in time. In our line of perform which has to do with venture execution and all, a simple delay has big economic implication. Even if you delegate, you require to be accessible whenever your attention is expected.

What are your other locations of curiosity aside from organization?

By the grace of God, as a Minister of the gospel, I pastor a person of the denominations. I’m also associated in a whole lot of philanthropy. In fact, that is a person place I shell out a lot of target on. We have a foundation by which our different charities are becoming channeled in the last 16 several years. We have some people today on scholarships. It is definitely gratifying to know that by our modest efforts we have been equipped to contact lives. The pleasure I truly feel when I do the charity operate is indescribable.

How do you fund these charities?

Just one way we fund these charities is by working with the profits from the enterprise as tithes. We see the joy that we convey to individuals but the gesture has also experienced incredibly large effect on the company much too for the reason that of the bountiful harvests we have continued to history by the day.

How do you motivate your team?

We do a pair of items to encourage our employees because we consider that when you add value to a staff, he/she in turns add value to the organisation as very well. We gift them with income rewards when they exceed expectations. For all those that are outstanding in terms of productiveness and performance, we just take up their rents. You can count on to pay an individual N100, 000 as income in a month and expect that particular person to be able to build a residence of his own. We have a number of initiatives in position exactly where we have been ready to help our staff members with inexpensive housing. As a graduate at the time you have worked with us for two many years, you qualify for a vehicle personal loan and the reimbursement plan is so simple that you will not even truly feel it. Workers receives as substantially commission as attainable when they provide our attributes or meet targets. All these and a lot of far more incentives are what we supply to staff members to make them loyal to the organization.

What motivates you?

My determination as an specific is that when I see individuals grow it would make me happy and inspires me to want to do more. Producing price in people today is what excites me the most.

Do you apply the stick and carrot tactic?

We have a personnel handbook which all employees gets at the time they be a part of us, wherever we spell out all the do’s and don’ts of the organisation. We really do not have home for indolence. Here, we consider self-control very seriously. When it arrives to business, I’m not an psychological person. The moment you come into the enterprise, we be expecting you to commit your time to get the job done.

What’s the very best decision you have taken thus significantly?

Just one of the best selections we have taken as a business is the coaching and retraining we give to the employees we do both internally and externally. The teaching not only adds value to the organisation but also tends to make a whole lot of points uncomplicated in conditions of our processes and techniques.

What’s the worst final decision you have taken in your doing work job?

I can’t determine out any selection we have taken that has ever miscarried due to the fact just about every investment decision decisions we get are commonly nicely-imagined out in advance of we get them.

How did your qualifications affect you?

Oh sure, my relatives background motivated me in so quite a few techniques. I was born into an average senior civil servant family. My father was a disciplinarian. He was fond of placing goals and targets for everyone. And as soon as you meet up with your targets you get rewarded for it and fortunately, all that has ongoing to engage in out today. My father instilled in me diligence, character and worth for associations. I benefit my romantic relationship with men and women, I never get it for granted at all whether or not fantastic or undesirable. Most times even the terrible turns out to be great. These types of technique to everyday living has really assisted the business nowadays. I often notify folks that don’t shut your doorways in this kind of a way that you will not find the keys again to open the closed doorways. As a result, you should normally management your emotions, anger and temperament simply because these are some of the factors that could make you get rid of you in that fleeting second and throw every caution to the wind.

What’s your definition of achievement, job-clever?

I have risen to a amount in life the place chasing funds is no more time the top goal or shopping for highly-priced automobiles, developing palatial properties and all. My definition of good results is that a achievements without a successor is not significant. What I necessarily mean is that you simply cannot be regarded as effective when you have not still left any impact on the sands of time.

How do you unwind?

I have a pair of hobbies. Producing is one of my hobbies. I’m an author. I have penned three books so far. I perform golf for exciting and I belong to just about all the golf golf equipment in the region. Whenever I travel, I look for any golfing training course to participate in golf. I also enjoy table tennis at dwelling with a several friends.

What was the past reserve you examine and when?

Where ever I’m, I’m surrounded by publications. As I converse to you, I’m in my analyze now. The very last e-book I read is Business enterprise Tricks of the Bible, composed by Daniel Rabbi.

What’s your selection holiday break spot?

My preference holiday getaway destination is Bangkok, Los Angeles. London is practically like a property to me. I just go there to keep with my kids.

Do you prepare dinner?

No I’m not a excellent cook dinner. I have a chef that prepares my food but I enjoy very good meals.

What’s your favourite Nigerian dishes?

My favourite meal is ukazi soup with plantain flour.

Do you do the dishes following consuming?

I like carrying out the dishes, specially when I vacation. In a natural way, I like cleaning the home because I detest the sight of cobwebs. I’m a finish family man. Even though my little ones are married, but they usually mill around me and want to get a getaway with me. I have grandchildren much too who have also developed fond of me. I enjoy and get down with them undermining our age differences and they all love it.