Hyatt Celebrates Sustained Growth With 1,000th Global Hotel Opening – Press Release

CHICAGO–(Business Wire)–Hyatt Hotels Corporation (NYSE: H) today announced the official opening of Hyatt’s 1,000th hotel worldwide, Alila Napa Valley in St. Helena, Calif. Founder Jay Pritzker purchased the first Hyatt hotel in 1957 with a new vision for hospitality, built around people. Since then, Hyatt’s purpose to care for people so they can be their best has driven groundbreaking hotel designs, the award-winning World of Hyatt guest loyalty program and strategic brand acquisitions. Today, this milestone reinforces Hyatt’s continued commitment to intentional growth in places that matter most to guests, members, customers, and owners.

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Exterior of Alila Napa Valley. (Photo: Hyatt)

Marking the expansion of Hyatt’s luxury lifestyle Alila brand portfolio with the brand’s second property in the Americas, Alila Napa Valley offers guests crafted luxury, innovative design, and bespoke experiences in one of the world’s most famous wine regions. The 68-room adults-only restorative retreat is surrounded by the pristine Home Vineyards of the Beringer Estate and features an outdoor pool overlooking adjacent vineyards and distant mountains, a seasonally driven restaurant and bar with a local, sustainable menu and Spa Alila and Fitness Center with transformative, customized treatments.

“Hyatt’s thoughtful journey to 1,000 hotels has been grounded in listening, growing, and innovating along the way to meet guest, member, customer and owner needs,” said Jim Chu, Hyatt’s executive vice president of global franchising and development. “Today, we remain focused on expanding our global footprint and building our business based on where we can best extend care and make a positive impact on our guests and the communities in which we operate. With a strong pipeline of new openings and developments, Hyatt continues to offer differentiated experiences that will cater to the growing demand for leisure destinations our guests are seeking as they get back to travel.”

Planned 2021 Hyatt Property Opening Highlights

In 2021, Hyatt plans to welcome several properties to its portfolio in key global markets. Highlights across brands include:

Alila

The Alila brand features luxury hotels in unique locations, distinguished by innovative eco-design and a strong commitment to sustainable tourism. Alila means “surprise” in Sanskrit, which suitably describes the refreshing character of Alila hotels and the impression guests feel when they stay as a guest. alilahotels.com

Andaz

Global in scale while local in perspective, the Andaz brand of luxury lifestyle hotels weave the sights, sounds, and tastes of each property’s surroundings for a distinctively local experience. Every Andaz hotel is a unique expression of the culture that surrounds it and enables guests to go beyond the familiar and satiate their curiosity. andaz.com

Destination by Hyatt

Destination by Hyatt is a diverse collection of independent hotels, resorts and spacious residences that are individual at heart yet connected by a commitment to embody the true spirit of each location. Ranging from upper-upscale to luxury, each property is purposefully crafted to be a place of discovery through immersive experiences, authentic design, and genuine service. destinationhotels.com

Grand Hyatt

Grand Hyatt hotels celebrate the iconic in small details and magnificent moments. Drawing inspiration from each destination, Grand Hyatt hotels provide superior service and signature experiences within a backdrop of dramatic architecture, world-class restaurants, luxury spas, and spectacular meeting and event spaces. grandhyatt.com

Hyatt Centric

Hyatt Centric is a brand of lifestyle hotels located in prime destinations around the world that inspire discovery for savvy, millennial-minded travelers with an adventurous spirit. Each Hyatt Centric hotel is in the heart of the action with passionately engaged team members always on-hand to serve up insider knowledge and provide local expertise. hyattcentric.com

Hyatt House / Hyatt Place

Hyatt House hotels are designed to welcome guests as extended stay residents. Apartment-style suites with fully equipped kitchens and separate living areas remind guests of the conveniences of home. Hyatt Place hotels offer a modern, comfortable, and seamless experience, combining style and innovation to create a casual hotel environment for today’s multi-tasking traveler. From the lobby to the guest rooms to in-hotel dining, every touchpoint is designed with the high value business traveler in mind. hyatthouse.com / hyattplace.com

Hyatt Regency

Hyatt Regency hotels are intuitively designed to make travel free from stress and filled with success. Conveniently located in urban and resort locations in more than 30 countries, Hyatt Regency hotels offer seamless experiences for any occasion, from energizing vacations to personalized, high-touch meetings. hyattregency.com

JdV by Hyatt

A community for the spirited, light-hearted, and young-at-heart, the JdV by Hyatt brand offers a collection of vibrant, independent hotels that are true reflections of the urban neighborhoods they call home. Each hotel provides an experience that is inclusive in spirit and space, welcoming all vibes, tribes and unique souls—effortlessly bringing people together with joy-driven service. jdvhotels.com

  • El Capitan Hotel (114 guestrooms) in Merced, Calif.
  • Mission Pacific Hotel (161 guestrooms) in Oceanside, Calif.
  • The Anndore House (113 guestrooms) in Toronto, Ontario
  • The Walper Hotel (92 guestrooms) in Toronto, Ontario
  • Additional JdV by Hyatt hotels expected to open in 2021 include Story Hotel Riddargatan (82 guestrooms) and Story Hotel Signalfabriken (83 guestrooms) in Stockholm, as well as Story Hotel Studio Malmö (96 guestrooms) in Malmö, Sweden

Park Hyatt

Park Hyatt hotels provide discerning, global travelers with a refined home-away-from-home. Guests of Park Hyatt hotels receive quietly confident and personalized service in an enriching environment. Located in several of the world’s premier destinations, each Park Hyatt hotel is custom designed to combine sophistication with understated luxury. parkhyatt.com

Thompson Hotels

Founded in 2001, Thompson Hotels is a collection of award-winning luxury hotels with timelessly original properties in urban and resort destinations. Each hotel delivers a new take on modern luxury and tailored stays for guests with connections to world-class culinary offerings, arts and entertainment, and groundbreaking design. thompsonhotels.com

The Unbound Collection by Hyatt

More than a compilation of independent, one-of-a-kind hotels, The Unbound Collection by Hyatt brand offers a thoughtful curation of stories worth collecting. Whether it’s a modern marvel, a historic gem or a revitalizing retreat, each property provides thought-provoking environments and experiences that inspire for guests seeking elevated yet unscripted service when they travel. unboundcollectionbyhyatt.com

Reimagining the Guest Experience with Special Offers

Guided by insights from our guests, members and colleagues, Hyatt is rethinking the guest experience with creativity and care to provide enhanced convenience, flexibility and wellbeing through the following special offers:

World of Hyatt Gives Members 1,000 Reasons to Stay Somewhere New: In celebration of the 1,000th Hyatt hotel opening, and to provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 1,000 Bonus Points per qualifying night at participating new Hyatt hotels around the world. That’s 500 more Bonus Points when guests check out between April 1 and June 30, 2021. Participating hotels and respective offer stay periods can be found at worldofhyatt.com/newhotelbonus.

Hyatt Night In: Inspiring local stays in signature ways, guests can enjoy a break from their routines with the new Hyatt Night In package, which offers premium amenities, special savings on food and beverage offerings and parking, and signature experiences, such as whale watching in San Diego or a curated bar cart with charcuterie board and make-your-own cocktail kit in Boston. Perfect for a weekday escape or weekend staycation, Hyatt Night In is available at nearly 70 participating properties across the Americas for stays through September 12, 2021. To learn more about properties participating in Hyatt Night In, signature experience details, availability and pricing, visit hyatt.com/hyattnightin, call 1-800-524-9288 or a Global Contact Center or visit hyatt.com and use special offer code NIGHTIN.

Choose Your Adventure, Choose Your Offer: Inspiring travel from mountain getaways and seaside escapes to city excursions and everywhere in between, Hyatt’s limited-time offer invites guests to choose their own adventure at more than 900 Hyatt hotels worldwide, with participating hotels offering a free night with qualifying stays or 10 to 20% savings or more for reservations booked by April 2, 2021 for stays through September 12, 2021. World of Hyatt members can enjoy added savings on stays, plus member benefits and rewards. To learn more and for full offer terms, visit hyatt.com/adventure.

For more information about Hyatt hotels, please visit: https://www.hyatt.com/ or call a Hyatt Global Contact Center at 1-800-233-1234.

Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. More information on Hyatt’s commitment can be found here: hyatt.com/care-and-cleanliness

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

Terms & Conditions

Offer valid for 500 Bonus Points for each qualifying night stayed by World of Hyatt members in good standing during a hotel’s offer period at participating hotels and resorts. Where a qualifying night and the hotel’s offer period coincide with any checkout date from April 1 – June 30, 2021, World of Hyatt members in good standing will receive an additional 500 Bonus Points for a total of 1,000 Bonus Points for each qualifying night during that period.

Offer valid at participating hotels and resorts for stays with a checkout date during each hotel’s offer period. For each hotel’s offer period, visit worldofhyatt.com/newhotelbonus.

To be eligible for this offer you must be a World of Hyatt member in good standing at time of reservation and stay, stay at a participating hotel with a checkout date during that hotel’s offer period, provide your World of Hyatt membership number at time of check-in, and either pay an Eligible Rate or redeem a free night award.

An “Eligible Rate” and “Ineligible Rate” are defined in the World of Hyatt Terms and Conditions (located at worldofhyatt.com/terms). Only one point bonus may be earned per member, per stay, regardless of the number of rooms booked. Only the room occupied by the member will count toward this offer. Two or more consecutive nights at the same hotel will be deemed one stay. All points awarded under this offer are Bonus Points. This offer is subject to the complete terms and conditions of the World of Hyatt program. Please allow 3-4 weeks after travel is completed for World of Hyatt Bonus Points to be credited to your Account. To join World of Hyatt, visit worldofhyatt.com. Qualifying nights will automatically be tracked when you provide your World of Hyatt membership number at check-in. A limited number of rooms are allocated to this offer; reservations subject to availability. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this offer at any time without notice. The trademarks Hyatt®, World of Hyatt® and related marks are trademarks of Hyatt Corporation or its affiliates. © 2020 Hyatt Corporation. All rights reserved.

For additional information, visit worldofhyatt.com/newhotelbonus.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of December 31, 2020, the Company’s portfolio included more than 975 hotel, all-inclusive, and wellness resort properties in 69 countries across six continents. The Company’s purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. The Company’s subsidiaries operate, manage, franchise, own, lease, develop, license, or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, tommie™, UrCove, and Hyatt Residence Club® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. For more information, please visit www.hyatt.com.

Forward-Looking Statements

Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as “may,” “could,” “expect,” “intend,” “plan,” “seek,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “continue,” “likely,” “will,” “would” and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to, the duration of the COVID-19 pandemic and its short and longer-term effects, including the demand for travel, transient and group business, and levels of consumer confidence, and the pace of recovery following the pandemic, any additional resurgence, or COVID-19 variants; the impact of the COVID-19 pandemic, any additional resurgence, or COVID-19 variants, and the impact of actions that governments, businesses, and individuals take in response, on global and regional economies, travel limitations or bans, and economic activity, including the duration and magnitude of its impact on unemployment rates and consumer discretionary spending; the ability of third-party owners, franchisees, or hospitality venture partners to successfully navigate the impacts of the COVID-19 pandemic, any additional resurgence, or COVID-19 variants; general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the rate and the pace of economic recovery following economic downturns; levels of spending in business and leisure segments as well as consumer confidence; declines in occupancy and average daily rate; limited visibility with respect to future bookings; loss of key personnel; domestic and international political and geo-political conditions, including political or civil unrest or changes in trade policy; hostilities, or fear of hostilities, including future terrorist attacks, that affect travel; travel-related accidents; natural or man-made disasters such as earthquakes, tsunamis, tornadoes, hurricanes, floods, wildfires, oil spills, nuclear incidents, and global outbreaks of pandemics or contagious diseases, such as the COVID-19 pandemic, or fear of such outbreaks; our ability to successfully achieve certain levels of operating profits at hotels that have performance tests or guarantees in favor of our third-party owners; the impact of hotel renovations and redevelopments; risks associated with our capital allocation plans, share repurchase program, and dividend payments, including a reduction in, or elimination or suspension of, repurchase activity or dividend payments; the seasonal and cyclical nature of the real estate and hospitality businesses; changes in distribution arrangements, such as through internet travel intermediaries; changes in the tastes and preferences of our customers; relationships with colleagues and labor unions and changes in labor laws; the financial condition of, and our relationships with, third-party property owners, franchisees, and hospitality venture partners; the possible inability of third-party owners, franchisees, or development partners to access capital necessary to fund current operations or implement our plans for growth; risks associated with potential acquisitions and dispositions and the introduction of new brand concepts; the timing of acquisitions and dispositions, and our ability to successfully integrate completed acquisitions with existing operations; failure to successfully complete proposed transactions (including the failure to satisfy closing conditions or obtain required approvals); our ability to successfully execute on our strategy to expand our management and franchising business while at the same time reducing our real estate asset base within targeted timeframes and at expected values; declines in the value of our real estate assets; unforeseen terminations of our management or franchise agreements; changes in federal, state, local, or foreign tax law; increases in interest rates and operating costs; foreign exchange rate fluctuations or currency restructurings; lack of acceptance of new brands or innovation; general volatility of the capital markets and our ability to access such markets; changes in the competitive environment in our industry, including as a result of the COVID-19 pandemic, industry consolidation, and the markets where we operate; our ability to successfully grow the World of Hyatt loyalty program; cyber incidents and information technology failures; outcomes of legal or administrative proceedings; violations of regulations or laws related to our franchising business; and other risks discussed in the Company’s filings with the U.S. Securities and Exchange Commission (“SEC”), including our annual report on Form 10-K and our Quarterly Reports on Form 10-Q, which filings are available from the SEC. These factors are not necessarily all of the important factors that could cause our actual results, performance or achievements to differ materially from those expressed in or implied by any of our forward-looking statements. We caution you not to place undue reliance on any forward-looking statements, which are made only as of the date of this press release. We undertake no obligation to update publicly any of these forward-looking statements to reflect actual results, new information or future events, changes in assumptions or changes in other factors affecting forward-looking statements, except to the extent required by applicable law. If we update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.

Gloria Kennett

Hyatt

312-780-5506

[email protected]